Can I order a bicycle online and pick it up curbside?
The Local Bike Shop, to facilitate the riders and provide convenience, offers worldwide delivery. You can select the bicycle or the parts you want from our LBS store and select the “Delivery Address.” You must create an account or go for Guest checkout for online delivery. You can pay using the following:
PayPal
Master Card
Visa Card
Google Pay
Apple Pay & more…
You will get an Order Confirmation mail with the Order Tracking details where you can check your order status and delivery details.
What is the LBS return policy? Are the terms confined to the USA only?
The Local Bike Shop offers hassle- free 30 days return for the purchase. The returns can take 5-7 days from receiving the package, while the refunds can take 7-10 business days. Refunds are made on the original payment method – PayPal, Master Card, or Visa.
Upon receiving a returned product, our staff will inspect it. The item may be returned at your expense if the return is deemed ineligible. You must read the following carefully to ensure a smooth return process. For more, read the LBS return policy. For more understanding of the return policy, you can connect with LBS.
Is my order going to be shipped as soon as I place it?
We generally ship orders placed before 3 pm CST the same day. The next business day will generally ship weekend and holiday orders.
The delivery time for standard shipping is typically 4-6 business days.
Typically, economy shipping orders arrive within 5-10 business days of shipment.
Order volume and other circumstances, such as weather-related delays, may affect delivery arrival times. Any unexpected delays in shipping will be notified to you via email.
For next-day delivery, Next Day Air orders must be placed by 12:00 CST.
For more, you can check our shipping policy.
Is it possible to exchange an item for another?
Direct exchanges are only accepted for the same type of item in a different color or size, provided the price of the new item matches the price of the returned one. If the desired item cannot be purchased separately in a new transaction, we will issue a refund according to the terms mentioned in the return policy.
Do you offer Financing facilities when purchasing mountain bikes?
No! Local Bike Shop does not offer any financing for the products. But you can use your credit cards to avail of the credit facility from your local banks to purchase any mountain bike products from us.
My bike needs a replacement part. How can I find it the quickest?
There are three methods we recommend for finding the exact part you need.
You can view all the small parts for the specific bike model on the Local Bike Shop Home Page by filtering by the exact model. For example, the “Campagnolo Record Chain.” You can use filters accordingly.
Using the search bar, you can type the part name, model or part number of the bike. When searching for a phrase, remember to use quotes. Enter something more general - for example, Chains - if no results are found.
