A big part of our success is our ability to ship your order out swiftly and securely within 24 hours. Our qualified shipping staffs will make sure your purchase is securely packaged for the trip from our facility to your door step. Whether you are buying a complete bike or a seat clamp, we will make sure you receive the best shipping experience possible.
Estimated Shipping Timelines– Orders placed before 3pm CST will generally ship the same day. Orders placed over the weekend or on recognized holidays will generally ship the next business day.
- For standard shipping, orders will typically arrive 4-6 business days from the date of shipment.
- For economy shipping, orders will typically arrive 5-10 business days from the date of shipment.
- Delivery arrival times are estimates only and may change based on order volume or other circumstances, like weather-related delays. If we encounter any unexpected delays in shipping, we’ll contact you via email.
- Next Day Air orders must be placed by 12:00 CST in order to guarantee same day shipment and next day delivery.
Shipping Restrictions by Location
We can’t ship certain products into some locations because of local regulatory restrictions or restrictions from our Brand partners.
Shipping Restrictions by Delivery Method
Certain hazardous or flammable products, like those containing lithium batteries or compressed air, can only be shipped via ground delivery and are only able to be shipped to the contiguous United States, they cannot be shipped to Alaska, Hawaii, any US Territories, or Internationally.
Certain oversized items can only be shipped via freight. Oversized Freight items include, but are not limited to: complete bikes, bike frames, bike wheels, travel cases, kayaks, kayak trailers, SUP boards, surfboards, crash pads, cargo boxes, car racks, truck bed storage, indoor bike trainers, and rooftop tents. For products with these restrictions, only available shipping options will surface at checkout. Freight items can only be shipped to the contiguous United States, they cannot be shipped to Alaska, Hawaii, any US Territories, or Internationally.
We can sell and ship goods internationally depending on the destination and product.
We use UPS and USPS to ship internationally depending on the countries. For all international shipments, your order will be subject to applicable customs, tariffs, duties, and any required taxes.